Conflict Resolution in the Workplace
This course is designed for supervisors and managers who wish to develop effective conflict resolution methods. It serves as a great starting point for those new to leadership roles and for established managers looking to enhance their skills. This course provides an excellent introduction to the subject and covers key concepts and theories related to conflict management.
Approved by CPD, IIRSM & Institute of Hospitality – Duration 45 mins
£23.95 +VAT
(bulk discounts available here )
Immediate Certification
Fully Accredited Courses
Lifetime Support
Free Re-Tests
Self-Paced Learning
Conflict Resolution in the Workplace Online Course
The Confederation of British Industry estimates that workplace conflict costs around £33 billion each year. It also estimates that up to 20% of leaders’ time is spent dealing with conflict. Additionally, there are intangible costs such as a reduction in loyalty, commitment, motivation, teamwork, and morale.
This course begins by explaining what constitutes conflict in the workplace. It then delves into some of the most common causes and the effects this can have on the workforce. The course covers the stages and build-up to workplace conflict and includes several extensive modules that outline conflict resolution techniques that can be applied at any stage of this build-up.
In addition to highlighting the negative impacts of conflict, the course also explores how effective management of conflict can lead to positive outcomes in the workplace. These positive outcomes may include the development of shared ideas, the ability to reach compromises through increased trust, and the creation of an environment where differences of opinion are celebrated and considered rather than shut down.
Conflict Resolution in the Workplace Online Training Course
Left unmanaged workplace conflict can be damaging to relationships, team morale, and ultimately the company’s bottom line. Having knowledge of effective conflict resolution techniques and strategies and taking a proactive approach to resolving issues will lead to a better work environment and more effective teams.
This course on Conflict Resolution in the Workplace offers numerous benefits. Participants will gain valuable skills in effectively managing and resolving conflicts, fostering a positive work environment, and enhancing productivity. By understanding different conflict resolution strategies and techniques, individuals can contribute to a more harmonious and collaborative workplace.
By taking the course online, learners can benefit from the convenience and flexibility of accessing the material at their own pace and convenience. They can also review the content multiple times to enhance their understanding and retention.
What people say about us
Top-notch training program with valuable certification. Accessible, affordable, and exceptional customer service.
Mary S.
Great training course! Easy to understand, affordable, and the customer support is fantastic.
Susan M.
Impressive online training! Easy access, clear content, and quick certification. Exceptional value for the money.
Adam T.
