Customer Service
The Asbestos Awareness course is designed for individuals who may come across asbestos in their work.
This usually includes builders, plumbers, electricians, carpenters, and other trades related to construction and maintenance.
Approved by CPD – Duration 75 mins
£23.95 +VAT
(bulk discounts available here )
Immediate Certification
Fully Accredited Courses
Lifetime Support
Free Re-Tests
Self-Paced Learning
Customer Service Online Course
Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high-quality service and assistance before, during, and after the customer’s requirements are met. But how is this done? How do you ensure it’s consistent across your business? What are the benefits of delivering great customer service?
This course will start by making it very clear exactly what we mean by customer service and why it’s so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs, and much more.
Customer Service Online Training Course
This Online Customer Service E-Learning course is designed for employees in customer-facing roles and customer account holders. It aims to enhance their current skills and introduce new ones.
By taking the course online, learners can benefit from the convenience and flexibility of accessing the material at their own pace and convenience. They can also review the content multiple times to enhance their understanding and retention.
What people say about us
Top-notch training program with valuable certification. Accessible, affordable, and exceptional customer service.
Mary S.
Great training course! Easy to understand, affordable, and the customer support is fantastic.
Susan M.
Impressive online training! Easy access, clear content, and quick certification. Exceptional value for the money.
Adam T.
